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Patient Care Coordinator

Job Type: Full Time
Number of Vacancies: 3

Westside Family Health Center (WFHC) is a nonprofit community clinic dedicated to providing high quality, low-cost healthcare to more than 13,000 women, men, and children. Founded in 1974, WFHC is a Federally Qualified Health Center with 50+ employees and volunteers. We are currently seeking an Patient Care Coordinator to join our team, so if you have a passion for healthcare and want to make a difference in the community, Westside Family Health Center could be the opportunity you are looking for. Please visit our website at for additional information on WFHC.

Primary Responsibilities

The In-Reach Patient Care Coordinator will provide in-reach and case management services to patients who are enrolled in Medi-Cal and Medicare programs helping them navigate through health care services and systems. Promoting the importance of wellness. The In-Reach Patient Care Coordinator will work closely with the patient care teams to support positive health outcomes. The In-Reach Patient Care Coordinator is the main point of contact for patients and removing the patient’s barriers to care by assisting them to make appointments for wellness visits.

  • Two or more years of experience in customer service or one or more years of experience in a healthcare setting and prior experience in a health plan, medical group or IPA setting working with physician networks
  • Ability to convey a positive and professional image while maintaining contact with focus with audience.
  • Self-motivated, flexible and a team player, must have the ability to work independently, yet know when to ask questions.
  • Must be well organized, have excellent phone/people skills, and be able to handle multiple tasks.
  • Must have strong computer skills and effective communication skills a plus, especially in Microsoft Word, Outlook and Excel.
  • Effective verbal and written communication skills; strong computer skills desirable.
  • Available to work evening and Saturday.
  • Bilingual English/Spanish is preferred.
Education College or other post-secondary education preferred or work equivalent experience.
Salary and Benefits Salary is negotiable and commensurate with education and experience. WFHC offers a full range of benefits including a 403(b) plan.

How to Apply

Submit resume and cover letter by email to [email protected]. Reference “Patient Care Coordinator” in subject line.