Patient Care Coordinator

Job Type: Full Time

Number of Vacancies: 3

Westside Family Health Center (WFHC) is a nonprofit community clinic dedicated to providing high quality, low-cost healthcare to more than 13,000 women, men, and children. Founded in 1974, WFHC is a Federally Qualified Health Center with 50+ employees and volunteers. We are currently seeking an Patient Care Coordinator to join our team, so if you have a passion for healthcare and want to make a difference in the community, Westside Family Health Center could be the opportunity you are looking for. Please visit our website at www.wfhcenter.org for additional information on WFHC.

Primary Responsibilities

The In-Reach Patient Care Coordinator will provide in-reach and case management services to patients who are enrolled in Medi-Cal and Medicare programs helping them navigate through health care services and systems. Promoting the importance of wellness. The In-Reach Patient Care Coordinator will work closely with the patient care teams to support positive health outcomes. The In-Reach Patient Care Coordinator is the main point of contact for patients and removing the patient’s barriers to care by assisting them to make appointments for wellness visits.

Qualifications

Two or more years of experience in customer service or one or more years of experience in a healthcare setting and prior experience in a health plan, medical group or IPA setting working with physician networks
Ability to convey a positive and professional image while maintaining contact with focus with audience.
Self-motivated, flexible and a team player, must have the ability to work independently, yet know when to ask questions.
Must be well organized, have excellent phone/people skills, and be able to handle multiple tasks.
Must have strong computer skills and effective communication skills a plus, especially in Microsoft Word, Outlook and Excel.
Effective verbal and written communication skills; strong computer skills desirable.
Available to work evening and Saturday.
Bilingual English/Spanish is preferred.

Education College or other post-secondary education preferred or work equivalent experience.

Salary and Benefits Salary is negotiable and commensurate with education and experience. WFHC offers a full range of benefits including a 403(b) plan.

How to Apply

Submit resume and cover letter by email to [email protected]. Reference “Patient Care Coordinator” in subject line.

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WFHC’s goals are to improve the patient care experience, improve the health and outcomes of the patient population, and reduce per capita costs of patient care. WFHC is a 501(c)(3) non-profit organization and all donations are tax-deductible. Westside Family Health Center’s Federal Tax ID # is 95-2931931.

Funding for this website was provided by the Picerne Family Foundation.

This website is also supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government.

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Patient Care Coordinator

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