Lobby Attendant

Job Type: Full Time

Number of Vacancies: 1

Westside Family Health Center (WFHC) is a nonprofit community clinic dedicated to providing
high-quality, low-cost healthcare to more than 13,000 women, men and children. Founded in 1974,
WFHC is a Federally Qualified Health Center with 50+ employees and volunteers. We’re currently
seeking a Community Healthworker/Medical Assistant to join our team, so if you have a passion for
healthcare and want to make a difference in the community, Westside Family Health Center could be
the opportunity you’re looking for. Please visit our website at www.wfhcenter.org for additional
information on WFHC.

POSITION PURPOSE
Attending to all visitors, patients, team members, volunteers and vendors by ensuring safe entry into
Westside Family Health Center by being diligent, professional and friendly while they are inquiring
about the nature of the visit

Primary Responsibilities

Greeting and communicating with team members, vendors, volunteers, and patients
friendly, confident, courteous and respectful manner.
Always displays professionalism.
Has a full understanding of WHFC’s confidentiality policy and procedures and HIPAA.
Be to explain all WFHC services to guest or walk-ins
Confirm patient appointments
Ensure Lobby is equipped with daily supplies

COVID-19 Screening

Administer COVID-19 screening procedures prior to anyone entering the building i.e.,
questionnaire given, temperature checks.
Ensure visitors, patients, team members, volunteers and vendors are utilizing face masks
before entering the facility.
Responsible for the sanitization of screening station and common areas in the lobby

Qualifications

One to two years customer service experience, preferably in a health care setting or non-
profit clinic or community service setting.
Experience working with computers and entering data quickly and accurately.
Effective verbal and written communication skills, including computer skills to receive and
convey information clearly and concisely
Demonstrated work experience in high volume call
Bilingual English/Spanish communication skills
Ability to multi-task and work alone or as part of a team
Be able to work with minimal supervision

Education High school diploma.

Salary and Benefits Salary is negotiable and commensurate with education and experience. WFHC offers a full range of benefits including a 403(b) plan and professional conference benefits.

How to Apply

Submit resume and cover letter by email to [email protected]. Reference “Lobby Attendant” in subject line.

AWARDS &HONORS

Excellence recognized both nationally and locally

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WFHC’s goals are to improve the patient care experience, improve the health and outcomes of the patient population, and reduce per capita costs of patient care. WFHC is a 501(c)(3) non-profit organization and all donations are tax-deductible. Westside Family Health Center’s Federal Tax ID # is 95-2931931.

Funding for this website was provided by the Picerne Family Foundation.

This website is also supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government.

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Lobby Attendant

How to Apply

AWARDS &HONORS

Excellence recognized both nationally and locally

Subscribe to our newsletter

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