Enrollment Specialist

Job Type: Full Time

Number of Vacancies: 10

Westside Family Health Center (WFHC) is a nonprofit community clinic dedicated to providing high quality, low cost healthcare to more than 12,000 women, men and children. Founded in 1974, WFHC is a Federally Qualified Health Center with 50+ employees and volunteers. We’re currently seeking an Enrollment Specialist to join our team, so if you have a passion for healthcare and want to make a difference in the community, Westside Family Health Center could be the opportunity you’re looking for. Please visit our website at www.wfhcenter.org for additional information on WFHC.

Primary Responsibilities

The Enrollment Specialist will provide enrollment assistance (including but not limited to completing coverage applications, gathering required documents, and troubleshooting the enrollment process) for uninsured adults to access subsidized, low-cost and free health insurance programs through the health insurance marketplace, Medi-Cal Program Eligibility (MAGI and Non-MAGI) & Annual Redeterminations, Covered California Open Enrollment & Program Changes, Kaiser Permanente Community Health Care Programs .

The Enrollment Specialist will explain the options available to the patient, and directly assist with the application and enrollment processes. The Enrollment Specialist will provide a safe and confidential environment for patients and families.

Qualifications

Ability to convey a positive and professional image while maintaining contact with focus audience.
Self-motivated, flexible and a team player, must have the ability to work independently, yet know when to ask questions.
Must be well organized, have excellent phone/people skills, and be able to handle multiple tasks.
Effective verbal and written communication skills; strong computer skills desirable.
Demonstrated ability to manage databases and spreadsheets.
Must have strong computer skills and effective communication skills a plus, especially in Microsoft Word, Excel, Power Point.
Available to work some evenings and weekends.
Bilingual English/Spanish is preferred.

Education High school diploma or work experience in a relevant position.

Salary and Benefits WFHC offers a full range of benefits including a 403(b) plan.

How to Apply

Submit resume and cover letter by email to [email protected]. Reference “Enrollment Specialist” in subject line.

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WFHC’s goals are to improve the patient care experience, improve the health and outcomes of the patient population, and reduce per capita costs of patient care. WFHC is a 501(c)(3) non-profit organization and all donations are tax-deductible. Westside Family Health Center’s Federal Tax ID # is 95-2931931.

Funding for this website was provided by the Picerne Family Foundation.

This website is also supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government.

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Enrollment Specialist

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